Jessie's Selection

Pay With Credit/Debit Card

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.

Please note that Jessie’s Selection does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

Pay With Paypal

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

*For purchasing over $1000 (or purchase >=3 items at one time), we only accept Western Union, Money Gram and bank transfer payment methods.

Pay With Western Union

Jessie’s Selection western union payment info:
Address:Yan'an South Road,No.2400,Xuchang City,461000,China
First Name:CAIYUE

Last Name:XUAN

After making payment , please inform us transaction No. first name and last name so we can proceed with your orders, thanks !

Pay With MoneyGram

Jessie’s Selection MoneyGram payment info:

Address:Yan'an South Road,No.2400,Xuchang City,461000,China
First name:CAIYUE
Last name:XUAN 
After making payment , please inform us transaction No. first name and last name so we can proceed with your orders, thanks !

Shipping Policy

• Regarding potential delivery delay due to the impact of COVID -19.

Custom Taxes:

We ship all items marked as ‘gift’ or ‘sample’, and we also write a lower value on the invoice to avoid tax/duty.If you were charged tax by your local Custom, we would like to help you to go through the Customs. But the tax will be paid by the buyer.

Processing Time:

A. Stock item will be sent within 48 hours after payment.
B. Custom Order for Lace Wigs:
Processing Time: 3-10 working days

APPROXIMATE DELIVERY TIME

We’ll email you the custom order number and estimated delivery time after receiving your order. After the hair is ready, we’ll send you another email with tracking number.

Can i change the delivery address of my package?

Yes, you can. However if the package has left the factory, the additional fees may apply which should be born by buyer.

How to track my order?

1.Tracking number will be sent via email once the order has been arranged or shipped. So please leave us valid email address.
2.We share a strategic cooperation relationship with the world’s popular express company DHL & FedEx. You can track your package on the website as below,
TNT:www.TNT.com
DHL: www.DHL.com 
UPS:www.UPS.com
FedEx: www.FEDEX.com 
If you have any concerns about your order or our hair, please feel free to contact us. And we’ll reply you within 24 hours.

Our email address is: jessiesselection@gmail.com 

It is important to us that you are completely satisfied with your purchase.

For the Exchange & Return Policy,the time frame is within 30days.

If for any reason you do not absolutely love the item you ordered,

we gladly offer returns and Free exchanges service.

the policy is as follows:

1.Please do not cut the lace, make sure the wig is unaltered, unworn, unwashed, undamaged and in original packaging within 30 days.

2.Before shipping back, please email us firstly for the shipping address.

• We have all the rights to refuse the package if you send it back without our permission.

• after we receive the package and confirmed it is in original status,

               the refund will be processed in 1-7 business days.

4.Custom made orders can't be exchanged and returned except for our mistakes.

Exchange policy

1.Email jessiesselection@gmail.com within 30 days after receiving your package to make an application for exchange.

2.Emails received after 30 days will not be taken into consideration.

3.Please email us with photos of the hair for our reference.

• We will reply with return instructions after confirming it's in consistency with our policies.

4.We can offer one-time exchange without restocking fee for the items that have not been worn or tampered with.

• But the customers will be required to pay the shipping fee of sending the item back to us.
• After we have received the returned package from you we will then ship the exchanged item for free.

5.For any price differences between the exchanged items, we will charge you extra or credit back the overcharge.

6.Customers will have to pay customs fee resulted from not following our return instructions.

Rush Exchange:

1.You can place a new order and receive your refund when the original item arrives back.

2.Place a new order online, we will prepare the new hair while waiting for the return. Your new hair will be shipped to you after it is finished.

3.When we receive the returned product in original condition, we'll issue the refunds or store credit that has the delay.
Return Policy

• Email jessiesselection@gmail.com within 30 days to make an application for return. Emails received after 30 days will not be taken into consideration.
• Please email us with photos of the hair for our reference. We will reply with return instructions after confirming it's in consistency with our policies.
• Any packages posted without our consent will not be accepted.
• The shipping fee of return would be paid by customers.
• There won’t be any restocking fee charged.
• Customers will have to pay customs fee resulted from not following our return instructions.

Repair Policy



REPAIR SERVICE

1. Every customer can enjoy a one-time free repairing service within after-sale three months (except the damage caused by improper use ).

2. Repair services after 3 months will be charged a fee that depends on what kind of repair needs to be done.

3. Please email jessiesselection@gmail.com with pictures before you return it we have to make sure whether it can be repaired.

4. We will initially determine the cause based on the photos, specific reasons and repair methods will be given after wig is received and checked by professional staff.

5. The repair costs will be on the customers if the damage is the result of inappropriate use.

6. Customers are responsible for the return shipping fee.

Contact Info:

Whatsapp:+ 86 13253748787

Email:jessiesselection@gmail.com

Exchange & Return Address:
Yan'an South Road No.2400 ,Xuchang City ,461000,China